Return & Refund Policy

Last Updated: June 2026

Thank you for shopping with SunlitWardrobe.shop. Customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

30-Day Return Guarantee

We offer a hassle-free 30-day return and refund policy from the date your order is delivered.

To be eligible for a return:

• The item must be unused or only minimally used.

• The item must be in its original condition.

• The item must be returned in its original packaging whenever possible.

• Proof of purchase or order number is required.

Non-Returnable Items

The following items may not be eligible for return:

• Products damaged through misuse, abuse, or improper handling.

• Products altered or modified by the customer.

• Items returned after the 30-day return period.

Refund Process

Once your returned item is received and inspected, we will notify you regarding the status of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Depending on your bank or payment provider, additional processing time may apply before funds appear in your account.

Damaged or Defective Products

If your product arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please provide:

• Your order number

• Photos of the product

• Photos of the packaging (if applicable)

We will promptly arrange a replacement or full refund at no additional cost.

Exchanges

We currently offer replacements for defective or damaged products. If you require assistance, please contact our support team.

Return Shipping

Customers may be required to return products to the designated return address provided by our support team.

Please do not send products back without receiving return instructions first.

Contact Us

For return and refund requests, please contact:

SunlitWardrobe.shop

Email: support@sunlitwardrobe.shop

Phone: +1 (778) 238-9124

Address:
15472 77 Ave
Surrey, BC V3S 1C2
Canada